Quality of care is what we make of it: a qualitative study of managers' perspectives on quality of care in high-performing nursing homes.
Asante Brigitte Lalude, Zúñiga Franziska, Favez Lauriane·BMC health services research
BACKGROUND: Leadership has a vital role regarding quality of care in nursing homes. However, few studies have explored upper-level managers' views on how to assure that residents receive high quality of care. Therefore, this study's aim was to examine how managers of top-quality nursing homes define, develop and mainta…