Effective communication between ENT and primary care - a survey of outpatient correspondence.
Addison A B, Watts S, Fleming J·Clinical otolaryngology : official journal of ENT-UK ; official journal of Netherlands Society for Oto-Rhino-Laryngology & Cervico-Facial Surgery
OBJECTIVE: To improve the quality of outpatient clinic communication between Otolaryngology and primary care doctors. DESIGN: Three example outpatient letters with identical content were created using different structure styles - full prose, headline subheadings with full prose and full subheadings throughout. Electro…