"The Happy Migrant Effect": perceptions of negative experiences of healthcare by patients with little or no English: a qualitative study across seven language groups.
Garrett P W, Dickson H G, Young L, +1 more·Quality & safety in health care
BACKGROUND: The subjective experiences of patients with little or no English who either attended the Emergency Department or were admitted to the wards of a tertiary referral hospital were explored. SETTING AND METHODS: The reports of experiences from 49 patients of a tertiary referral hospital were analysed using gro…