Barriers to Patient Portal Adoption Among a Bilingual Patient Population by Analysis of Survey Findings from English- and Spanish-Speaking Patients: Information Needs Study.
Yang Jiahua, Mackert Michael, De Luca Daniela, +1 more·JMIR formative research
BACKGROUND: Despite legislative action, pre-existing barriers continue to prevent patients from using patient portals. Patients, especially older people, people of color, and people with limited English proficiency continue to experience difficulty in adopting patient portals. OBJECTIVE: The aim of this study was to a…