Accessing primary care and the importance of 'human fit': a qualitative participatory case study.
Voorhees Jennifer, Bailey Simon, Waterman Heather, +1 more·The British journal of general practice : the journal of the Royal College of General Practitioners
BACKGROUND: Good access to primary care is an important determinant of population health. While the academic literature on access to care emphasises its complexity, policies aimed at improving access to general practice in the UK have tended to focus on measurable aspects, such as timeliness or number of appointments.…